Come work with us!

Help Desk Representative

Remote - Louisiana · Full-time

About The Position

Sensi.Ai is on a mission to change the way we, as a society, take care of every older adult who needs it. We are leveraging the power of AI and data to ensure safety, dignity, and satisfaction in every caregiver-care recipient interaction.


Why Sensi

If you want to work with a purpose - Sensi is the place for you! Join us in creating an ideal care environment for older adults and making Sensi a new industry standard for the long-term care industry. Sensi offers professional growth opportunities and the ability to impact the future of our company and product. 


About The Role

As an Account Executive, you will execute Sensi’s sales strategy and work closely with our B2B Sales team and clients to sell Sensi to end users. This is a direct, in person sales role. You’ll work closely with our B2B Sales, Marketing, Customer Success and Operations teams to optimize the sales process and improve our product.  


What you’ll do:

  • Collaborate with our B2B sales team and CS team to identify end users that can benefit from Sensi. 
  • Present Sensi’s product, value proposition and capabilities to end users in their private homes. 
  • Develop and maintain relationships with our B2B clients.  
  • Training clients’ staff members on Sensi’s product and direct to consumer sales strategy
  • Develop and manage a sales pipeline.
  • Close new business! Meet your sales goals and drive revenue through closing new deals and client retention.
  • Collaborate internally with cross functional teams and provide active feedback to inform Sensi’s product strategy and Sales playbook. 

Requirements

  • located or available for a full time position in central time zone
  • Exceptional verbal and written communication skills in English
  • Willing to travel
  • Strong customer service orientation 
  • Team player with the ability to work independently
  • Tech-savvy
  • Prior experience working in a growing, fast-paced organization with a dynamic environment - Big plus!
  • Experience in Help Desk and Customer Service - a plus
  • Experience in working with HubSpot as a ticketing system - a big plus

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