Line up the ruler. Make the boxes neat. Fill in dates, names, hours.  Crumple up the paper and throw it in the trash. Repeat.  Believe it or not that is still the reality for some schedulers in the home care industry. There are offices where…

Do we simply not care about training caregivers? As part of Home Care Pulse’s Satisfaction Management Program, they conduct a yearly analysis of the top ten complaints from caregivers.  Right there at number four, sitting comfortably in the top 5, is “little or no training”.…

At a Glance Albert lived alone and did not have much companionship as his children lived out of state. They were a little worried about their dad living all alone, so that was why Albert's kids decided to install Sensi. This way they had peace…

They met in 1940 in a small South Carolina town. The summer days were long at the lumber mill, and the nights heavy, as if the world was saying it was tired from all of that sun. The night they met was particularly thick with…